Demand Planning and Customer Service Manager Billingual

Cadena de Suministro · Querétaro

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Descripción

International Food packaging company require:


Demand planning and Customer Service. Billingual


Main Responsabilities:


Manage the customer's order cycle - Order To Cash (from order entry to payment) on the date and quantity requested to meet the customer's needs and ensure the achievement of the contracted goals

·        Manage the evolution of sales with a focus on achieving sales targets (NET Sales).


·        Manage the S&OP (Sales and Operations Planning) cycle with the participation of internal areas (Sales, SCM, Finance, and Marketing) in a collaborative manner with customers to reduce costs in the supply chain and generate greater profitability in the Company-Customer partnership.


Assisting the Sales and Business Development Department in making decisions, by analyzing management information, at various company levels and preparing and reporting short, medium, and long-term forecast projections for the AM-N cluster


·        Ensure that the processes in the area comply with SOX rules.


·        Responsible for the demand planning of AM-N, in order to define security stocks of finished product and production blocks aligned with the PCP.


·        Responsible for the AM-N region in developing projects with the global team related to Demand Planning and Customer experience, be a sponsor in the Supply Chain pillar, contributing to the company's global strategy of planning and customer service processes.



Requisitos

  • 6 Years of experience leading demand planning/supply chain /customer service, areas
  • Bachelor’s degree in business, supply chain management, logistics, or

related field. Completed higher education in Engineering, Administration, or Financial planning.

  • Experience leading local and USA team
  • Analytical & strategical profile
  • Desirable MBA in business, administration, supply chain
  • Sap, Microsoft Office, S&OP Advanced
  • Lean Manufacuring certification is a plus
  • ISO14001, ISO9001



Offering

Work for worldwide leader company

Benefits above the law

professional development

Greatplace to Work cerification







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