Analísta de Implementación
Main Responsibilities:
• Master capabilities of systems to determine how business requirements are fulfilled
• Develop technical and soft skills of team to deliver IT projects
• Conduct process/system design sessions to fulfill business requirements
• Manage vendors and external partners during the delivery of support or new functionalities
• Deeply understands PM methodologies for a successful execution during the delivery of IT projects
• Coordinate and follow up resources during design, test and go live phases
• Assume the role of IT POC for external customers for new requests and high priority issues
• Provide internal/external visibility during projects and escalates when necessary
• Develop operations resources as system Super Users to assure technology is adopted and used as designed Other
Job Activities (included but not restricted to):
• Establish productive business relationships with customers, business partners, and vendors
• Conceptualize solutions across multiple applications and/or platforms
• Create project work plans
• Use of project administration processes including project initiation, labor tracking, status reporting, and basic project capital / expense tracking
• Vendor coordination and management skills in the context of planning for overall project delivery; able to individually coordinate multiple IT groups either in-house, customer, or third party
• Complete and/or coordinate the completion of all project components to meet customer satisfaction
• Ensure overall project success
• Coordinate, communicate, and develop detailed requirements in conjunction with the business
• Assess project risks and develop timely, proactive plans to mitigate risk factors
• Apply system development methodologies for custom and package application projects
• Provide direction, training, and decision support to project staff
• Leverage the competencies of project associates to enhance project quality and accelerate results
• Recognize and manage staff diversity, performance and or personality conflicts
• Assist others in the completion of assignments through knowledge sharing
• Apply understanding / knowledge of IT infrastructure components networks, platforms, and operating systems
• Delivers with moderate to little day to day supervision from IT management