Accounts Payable Analyst

Accounts Payable Analyst - Inquiry Management

Location: Mexico City, Mexico

Job Type: Full-time

Job Level: Mid-level

Reports To: Accounts Payable Manager

Overview:

As an Accounts Payable Analyst specializing in Inquiry Management, you will play a crucial role in ensuring the efficient functioning of the Accounts Payable Shared Service for the North American Region (NAR), specifically the United States and Canada. Your responsibilities will include mailbox monitoring, processing invoices, providing high-quality customer service, and contributing to the continuous improvement of Accounts Payable processes.

Key Responsibilities:

• Control and update the mailbox daily, ensuring timely and accurate responses to inquiries.
• Review, classify, and process invoices and payable documents in compliance with NAR requirements.
• Create supporting documents for Accounts Payable, adhering to predefined standards.
• Investigate, analyze, and resolve internal and external inquiries related to account/invoice status, payment status, commission, premium return calculation, etc.
• Collaborate actively to support other Accounts Payable activities as needed.
• Perform Month-end and Quarter-end closing activities based on SLAs.
• Participate in creating/updating Accounting Standard Operating Procedures for SSC operational teams.
• Maintain accurate paper works for metrics and compliance purposes.
• Analyze and propose best practices within the Accounts Payable department.
• Ensure all activities align with company integrity, security, and reputation standards.

Requirements:

Bachelor’s degree in administration, business, accounting, or related fields.

Fluent in English with excellent verbal and written communication skills.

Ability to manage multiple deadlines without sacrificing work quality.

Detail-oriented, capable of performing repetitive tasks with accuracy, and effective deadline management.

Good knowledge of Accounts Payable and accounting processes.

Excellent organizational skills with a client-focused orientation.

Proactive and forward-thinking, able to articulate and implement process improvements.

Strong reconciliation skills, Accounts Payables processes, and accounting knowledge.

High level of working independence and accountability.

Proficient in MS Excel.

Experience:

• Minimum 2-3 years of experience in an Accounts Payable department.
• Previous experience working in English language-based companies.
• 1 year of Customer Service experience desired.
• Experience in the trade credit insurance industry is a plus.
• Experience in Shared Services and a multicultural environment desirable.

Compensation:

The base salary for this position ranges from $28,000 to $30,000 monthly gross. Compensation may vary based on qualifications, skills, competencies, and experience. Additional benefits are offered to support a positive work environment and the overall well-being of employees. This role is eligible for additional benefits that align with company culture and values.